Trading · Dublin , Sandyford

Mentor Talent have partnered with a Tech Company who are scaling their team and here is what we’re looking for. See if you got what it takes.

What you will do:

• Monitor the sportsbook site throughout the day and make sure the product is working perfectly.
• Manage incidents across sports platform. Liaise with IT to make sure incidents are categorized correctly and resolved in a timely manner. Keep list of all open/resolved IT issues.
• Operational/Content optimization by region/country.
• Offering of events – Have all possible sporting events on site and set up correctly. Making sure that all events/markets meet local regulations.
• Work with the product team to make sure all product on the site is working perfectly after release.
• Manage the homepage carousel. Request and add new icons when needed. Manage the order to promote specific sports/Events.
• Market Groupings – Manage all markets to make sure they show in their correct group. Make sure new markets show under correct market tab.
• Feature the top events on site by region so customers have easy access to the best events.
• Create and manage manual markets on site when requested by trading.
• Bet Settlement – Settle any bets that are outstanding. Resettle incorrectly settled bets.
• Be a point of contact for customer support. Answer all escalated sports queries in a timely and professional manner.
• Manage feeds for horse racing content. Silks, form, etc.
• Manage bet and watch (streaming) on a day to day basis.
• Liaise and mange relationships with multiple third party suppliers.
• Marketing Fulfilment – Identify and credit customers based on campaigns run by marketing team. This is done with extreme accuracy.
• Create Terms and conditions for offers if requested. Making sure to be completely compliant in every region/country.

What you need:

• A love/obsession for all things sport.
• Excellent written and verbal communication skills.
• Work on own initiative.
• Good mathematics.
• Excellent attention to detail (best in class).
• Strong relationship and interpersonal skills.
• Ability to work well within a team.

Apply now online or for more information, please reach out to karla@mentortalent.ie to organise a call with one of our Talent Consultants.